Food Allergy Options support
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Step-by-step answers for allergy profiles, cards, menu scanning, restaurant guides, and every part of the restaurant workspace.
26 practical guides, written for diners and restaurant teams
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Start here: how Food Allergy Options worksA quick tour of allergy profiles, cards, menu checks, and restaurant guides.Read guide Set up your allergy profileChoose allergens, severity, and custom sensitivities so your tools can be personalized.Read guide Create an allergy cardTurn your selected allergens into a short message you can show to restaurant staff.Read guide Scan a menu in the iPhone appUse the camera to compare a menu with your saved allergy profile.Read guide Create a restaurant guideSet up a restaurant account, import the menu, review the results, and publish a guest QR guide.Read guide Publish a guide and share the QR codeMove a reviewed menu live, test the guest view, and print a table tent or QR sign.Read guide
All help guides
Guides and tutorials
26 guides
Everyone · Getting startedStart here: how Food Allergy Options worksA quick tour of allergy profiles, cards, menu checks, and restaurant guides.Everyone · Getting startedCreate an account and sign inSet up a diner account, confirm your email, and get back to the right part of the site.Diners · Allergy profilesSet up your allergy profileChoose allergens, severity, and custom sensitivities so your tools can be personalized.Diners · Allergy profilesKeep your allergy profile syncedUnderstand what is saved to your account and what happens when you use another device.Diners · Cards and sharingCreate an allergy cardTurn your selected allergens into a short message you can show to restaurant staff.Diners · Cards and sharingDownload, print, and share a cardKeep a PDF on your phone, print a backup, or show the digital version at the table.Diners · Menu scanningScan a menu in the iPhone appUse the camera to compare a menu with your saved allergy profile.Diners · Menu scanningUnderstand Safe, Verify, and AvoidLearn what each menu result means and why the status is not a guarantee.Diners · Menu scanningUse the tools with a severe allergyMake cross-contact warnings more conservative and know when to involve restaurant staff.Diners · Restaurants and diningFind restaurants and read their guidesSearch the restaurant directory, open a guide, and understand community information.Diners · Restaurants and diningLeave feedback or report a restaurant guideTell us when a menu has changed, a listing is misleading, or a dining experience needs context.Diners · Restaurants and diningUse Campus DiningFind campus menus and narrow today’s options using your allergy profile.Restaurant teams · Restaurant teamsCreate a restaurant guideSet up a restaurant account, import the menu, review the results, and publish a guest QR guide.Restaurant teams · Restaurant teamsImport a menu PDF, photo, or URLChoose the right upload method and get the most complete menu read from the importer.Restaurant teams · Restaurant teamsReplace an existing menuUpdate a seasonal or changed menu without adding duplicate dishes or clearing restaurant settings.Restaurant teams · Restaurant teamsReview dishes and allergen suggestionsWork through the first import, edit dish names, and confirm every allergen decision.Restaurant teams · Restaurant teamsAdd custom allergens and safe swapsHandle ingredients outside the standard list and keep suggested substitutions under restaurant control.Restaurant teams · Restaurant teamsAnswer kitchen questions and add notesMake shared equipment, prep areas, utensils, and direct restaurant statements visible to guests.Restaurant teams · Restaurant teamsSet up Brunch, Lunch, Dinner, and other menusHost separate service menus, configure when each is served, and keep one QR code for guests.Restaurant teams · Restaurant teamsPublish a guide and share the QR codeMove a reviewed menu live, test the guest view, and print a table tent or QR sign.Restaurant teams · Restaurant teamsUnderstand the guest view of a restaurant guideKnow what diners see when they scan and what information they use to decide what to ask.Restaurant teams · Restaurant teamsComplete your restaurant profileAdd the restaurant identity, cuisine, contact details, hours, links, and profile images guests need.Restaurant teams · Restaurant teamsAdd restaurant team membersInvite an owner or admin so more than one person can review and maintain the restaurant guide.Everyone · Account and supportFix common account and sign-in problemsWhat to check when email confirmation, passwords, sessions, or saved changes do not behave as expected.Restaurant teams · Account and supportFix a menu import that looks incompleteImprove PDF/photo reads and recover when the importer misses a column, page, or dish.Everyone · Account and supportContact Food Allergy Options supportSend a question, report a bug, or ask for help with a restaurant guide.
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