Back to Help Center
Everyone · Account and support
Contact Food Allergy Options support
Send a question, report a bug, or ask for help with a restaurant guide.
1
Use the form below
Choose the closest topic and describe what you were trying to do. A clear subject helps us route the question.
2
Include context, not secrets
Share a page URL, restaurant name, menu name, device, and error text. Do not include passwords, API keys, or private medical details you do not want emailed.
3
For safety-critical corrections
If a restaurant guide contains a potentially dangerous error, stop relying on it, tell restaurant staff directly, and mark the message as urgent in the form.
Related guides
Fix common account and sign-in problemsWhat to check when email confirmation, passwords, sessions, or saved changes do not behave as expected.Fix a menu import that looks incompleteImprove PDF/photo reads and recover when the importer misses a column, page, or dish.Understand the guest view of a restaurant guideKnow what diners see when they scan and what information they use to decide what to ask.